The tickets issued with reference to Oeiras are valid for the new venue of Hipodromo Manuel Possolo in Cascais, exactly in the same places, not requiring any exchanges or updates.
If the venue switch causes any inconvenience, the official ticket sale points where tickets were purchased are authorized by Live Experiences to make the immediate refund of the money.
The festival is available to answer any questions that may arise.

PHONE: : (+351) 918 727 336 - from 10am to 7pm

In performance venues: Opening 4pm until the end of the last show.

FNAC, Worten, El Corte Inglés, Turismo de Lisboa, ABEP, The Phone House, Altice Arena, Rede PAGAQUI e ACP
Blueticket Call Center 18 20 (24H)

AGE RATING - children under 4 years old are not allowed. 

- The ticket can only be purchased between 4:00 pm and 6:00 p.m., on the day of the chosen concert, at the festival's ticket office;
- You can purchase Standing Tickets for the special price of € 20.
- The CASCAIS YOUTH CARD gives to its respective holder the right to acquire only one ticket;
- It is mandatory to present the CASCAIS YOUTH CARD and Citizen's Card at the time of purchase, as well as at the entrance of the concert;
- The purchase of these tickets is limited to the available stock allocated for the purpose of promoting the CASCAIS YOUTH CARD at the time of the respective acquisition; 

The edpcooljazz Special offers for spectators with reduced mobility in audiences B.
However, they may choose to purchase tickets for other audiences and is possible only remain on the side of the chosen audience, or may opt for the audience standing, recommending in this case the arrival to the door opening time indicated in each concert, by to ensure a place with better visibility.

* Mobility - Please contact Blueticket helpline : +351 21 891 85 06 ( Monday to Friday from 10am to 6pm and request a booking.